FAQ
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FAQ

Do u have the below question?


 A. How long is the product warranty period ? 

 12 months after machine reach client's factory.


B. If the machine works wrong, how your company resolved?  

We have professional engineers could service abroad. Of course,we provide network service also.


C. How much is MOQ of your machine?

Normally 1 set. 


D. Where can we buy the machine's parts?  

We supply wearing parts at any time.


E. What’s the machine voltage?

220V.380V,also 110V,415 and others could be customed.


F. How about the packing and shipping?

Normal package is wooden box. It will be fumigated if exported to European country, also it can be packed by pe film or metal box according to customers special request.

We have different modes of transportation, including railway, sea and air transportation. You can choose the right way according to actual needs. After delivery machine, we will give timely notice and send whole set documents for declaration. 


G. Which type payment terms?

TT, Paypal, also accept irrevocable L/C at sight.


H. Could u provide OEM?

Yes.

Services

*Welcome factory visiting and sample testing.
*Make appropriate design as per special requirements
*Finsh production on time.
*Ensure products quality.
*Guarantee time for one year.
*Install and train operators on-site.

Contact us

  • Room 0714, Building 4, No.9 Kangping Road, Zhengdong New District, Zhengzhou, Henan, China.
  • +86 13619848687
  • +86 13619848687
  • info@loftymachinery.com

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